Access and account
By agreeing to these Terms of Service, you represent that you are at least 18 years old, or accessing the Services under the supervision of a legal guardian.
To use the Services, you may be required to provide certain information, including your email address, billing, payment, and shipping information. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person.
Our products
We strive to provide accurate descriptions of our products. However:
Product appearance may vary depending on device settings
We do not guarantee that products will meet all expectations
All product descriptions and pricing are subject to change at any time without notice.
We reserve the right to:
Limit quantities
Discontinue products
Refuse sales to any customer at our discretion
Orders
Placing an order constitutes an offer to purchase. Orders are only confirmed once accepted by Nurtin.
We reserve the right to:
Accept or reject any order
Cancel orders due to pricing errors, suspected fraud, or operational issues
Limit quantities per customer
Once an order is confirmed, it may enter processing quickly and cancellation may not always be possible. If you wish to cancel, contact us as soon as possible and we will accommodate the request where the order has not yet been dispatched. This does not affect your rights under our Return & Refund Policy.
You agree that purchases are for personal use only and not for resale or export without prior written approval.
All purchases are subject to our Return & Refund Policy.
Prices and billing
All prices are listed in AED and represent the final price payable.
All prices are listed in AED and represent the final price payable
Nurtin is not currently registered for VAT, and no VAT is charged on your purchase. If and when VAT registration becomes applicable, prices will be displayed inclusive of VAT, and a VAT breakdown and our Tax Registration Number (TRN) will be shown on your checkout summary and tax invoice.
Prices may change without notice
You agree to provide accurate and complete billing and payment information and to use authorized payment methods only.
Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not liable for delays caused by shipping carriers or circumstances beyond our control.
For full details, please refer to our Shipping Policy.
Returns and Refunds
All returns and refunds are governed by our Return & Refund Policy.
Certain items, including opened personal care products, are non-returnable.
Nothing in this section affects your statutory right to a remedy for defective, damaged, or non-conforming products under UAE consumer protection law. The non-returnable restriction on opened personal care items does not apply to items that are defective or incorrectly supplied.
Cash on delivery (COD)
For Cash on Delivery (COD) orders:
Customers must ensure availability to receive the order
Repeated refusal of delivery may result in:
Restriction or suspension of COD privileges
Additional delivery charges on future orders
Intellectual property
All content on this website, including logos, trademarks, images, text, and product content, is owned by Nurtin or its licensors and is protected by applicable laws.
You may not reproduce or use any content without prior written consent.
Relationship with Shopify
Nurtin is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Nurtin. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Nurtin, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Nurtin.
Privacy policy
Your submission of personal information is governed by our Privacy Policy.
Feedback
If you submit feedback, reviews, or suggestions, you grant Nurtin a worldwide, royalty-free license to use, modify, and publish such content.
Errors , inaccuracies and omissions
We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel orders if necessary.
Prohibited uses
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, or interfere with the website’s functionality.
We reserve the right to suspend or terminate access for violations.
Optional tools
We may provide access to third-party tools which are provided “as is” without warranties. Use of such tools is at your own risk.
Third-party links
We are not responsible for third-party websites or services linked through our platform.
Termination
We may terminate or suspend access to the Services at any time without notice.
Disclaimer of warranties
All products and Services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
Nothing in these Terms excludes or limits any warranty, right, or remedy that applies to you under UAE consumer protection law and that cannot lawfully be excluded or limited.
Limitation of liability
To the fullest extent permitted under UAE law, Nurtin shall not be liable for indirect or consequential damages. Liability is limited to the amount paid for the product.
Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited under UAE law. Subject to the foregoing, our total liability is limited to the amount paid for the relevant product.
Indemnification
You agree to indemnify and hold harmless Nurtin and its partners from claims arising from your breach of these Terms or misuse of the Services.
Severability
If any provision is found to be invalid, the remaining provisions remain enforceable.
Waiver; entire agreement
Failure to enforce any provision shall not constitute a waiver.
These Terms constitute the entire agreement between you and Nurtin.
Assignment
You may not assign your rights without our consent. Nurtin may assign its rights without restriction.
Governing law
These Terms shall be governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the jurisdiction of the courts of Dubai, United Arab Emirates.
Changes to terms
We reserve the right to update these Terms at any time. Continued use constitutes acceptance.
Contact Information
Nurtin Trading Co. L.L.C.
Email: info@nurtin.com
Address: Office No: 101-19, Leader Properties LLC, Deira, Deira Grand Souk, Dubai, PO Box: 74113,
Dubai, UAETrade License No.: 1563295